A Client-Centered Approach to Reproductive Health: A Trainer's Manual. (2005)

The Population Council has developed a novel framework for training providers to deliver client-centered reproductive health services. The essence of the approach is to bring about behavior change in providers by making them more receptive and responsive to client needs.  Further, providers are taught to treat clients with respect and dignity, to assess their reproductive health needs holistically within the context of their household circumstances, and to negotiate solutions that clients are able to implement. Download the manual from the link below.

This one-day course was adapted specifically for use in Ethiopia, and is designed for use with trainers of mid-level health workers and doctors. It can also be used to train community-based health extension workers under the government's new Health Extension Package (HEP).